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Import errors

An import error usually means one small thing is wrong: a date QuickBooks can't read, a bank ID it doesn't know, a login the bank wants refreshed. This category takes the errors QuickBooks Online, QuickBooks Desktop and Xero show during imports and bank downloads, one per post, with the fix for each. Start with QuickBooks Online Bank Upload Error: Find the Cause, which sorts the upload errors by cause, then jump to your exact code or message.

  1. Xero OFX Import Error: Check the File Inside

    Xero OFX import error? Open the file to check its header, account details and transaction IDs, then fix or convert the OFX so Xero accepts it.

    Published October 17, 2026xeroofxtroubleshooting

  2. Xero CSV Date Error: Day and Month Mixed Up

    How to fix a Xero CSV date error: why Xero misreads day and month, how to set one date format in the file and how to check it before upload.

    Published October 17, 2026XeroCSVdates

  3. Xero Bank Statement Import Failed? Common Causes

    Xero bank statement import failed? Check the file type, date format, amount column, empty rows and an import that overlaps lines Xero already has.

    Published October 17, 2026Xerostatement importCSV

  4. Web Connect File Not Opening in QuickBooks Desktop

    Web Connect file not opening in QuickBooks Desktop? Check the file association, an old QuickBooks version, a changed bank ID and a damaged QBO file.

    Published October 17, 2026QuickBooks DesktopWeb ConnectQBO files

  5. Unable to Verify the Financial Institution Information

    QuickBooks says unable to verify the financial institution information? Why the bank ID in your QBO file isn't recognized and how to fix the file.

    Published October 17, 2026web connectqbo filesbank id

  6. Special Characters in QuickBooks CSV Files

    How special characters in a QuickBooks CSV break uploads: stray quotes, commas in payee names and accented letters, and how to save the file safely.

    Published October 17, 2026CSVQuickBooks Onlinefile clean-up

  7. QuickBooks Online Bank Upload Error: Find the Cause

    QuickBooks Online bank upload error? Sort the cause, from file type and size to dates, amounts and blank rows, and fix the file so the upload goes through.

    Published October 17, 2026QuickBooks Onlinebank uploadCSVtroubleshooting

  8. QuickBooks Error OL-393: What to Check First

    QuickBooks error OL-393 in Desktop: why the bank download fails, how to deactivate and reactivate the account and when to switch to Web Connect files.

    Published October 17, 2026QuickBooks Desktopbank feedsOL errors

  9. QuickBooks Error OL-301: Causes and Fixes

    QuickBooks error OL-301 in Desktop bank downloads: what it means, the settings and bank changes that cause it, and the Web Connect file route around it.

    Published October 17, 2026QuickBooks DesktopDirect ConnectWeb ConnectOL errors

  10. QuickBooks Error OL-222: Fix the Bank Download

    QuickBooks error OL-222 appears when Desktop can't finish a bank download: the usual causes, the fixes in order and how to import a file meanwhile.

    Published October 17, 2026web connectquickbooks desktopol errors

  11. QuickBooks Error 9999: Bank Feed Script Error

    QuickBooks error 9999 stops a bank feed from updating: clear the browser cache, disconnect and reconnect the account, and fill any gap with a file.

    Published October 17, 2026bank feedsQuickBooks Onlineconnection errors

  12. QuickBooks Error 324: Bank Account Not Found

    QuickBooks error 324 means the bank can't find the linked account, often after a new card or account number: reconnect it and check the start date.

    Published October 17, 2026QuickBooks Onlinebank feedsreconnecting accounts

  13. QuickBooks Error 185: Bank Wants More Information

    QuickBooks error 185 means the bank needs another security step: answer it in QuickBooks Online, then update the bank feed and check for missing days.

    Published October 17, 2026QuickBooks Onlinebank feedssecurity questions

  14. QuickBooks Error 179: Signed In Too Many Places

    QuickBooks error 179 means the bank sees too many sign-ins: sign out of other sessions, wait, then update the bank feed in QuickBooks Online.

    Published October 17, 2026QuickBooks Onlinebank feedssign-in errors

  15. QuickBooks Error 108: Action Needed at Your Bank

    QuickBooks error 108 means your bank needs you to do something on its website first, such as accept terms, before the QuickBooks feed can update.

    Published October 17, 2026QuickBooks Onlinebank feedsbank errors

  16. QuickBooks Error 103: Bank Sign-In Rejected

    QuickBooks error 103 means the bank rejected the saved sign-in details: update the password, check the bank site works and refresh the bank feed.

    Published October 17, 2026QuickBooks Onlinebank feedssign-in errors

  17. QuickBooks Desktop Freezes During Web Connect Import

    What to do when QuickBooks Desktop freezes during a Web Connect import: big files, an open dialog, a damaged company file and how to import in smaller parts.

    Published October 17, 2026QuickBooks DesktopWeb Connecttroubleshooting

  18. QuickBooks CSV Invalid Date Error: Fix the Dates

    How to fix the QuickBooks CSV invalid date error: find rows with mixed date formats or text dates, set one format and pick it on the mapping screen.

    Published October 17, 2026csvdatesbank upload

  19. QuickBooks CSV Amount Column Error: Fix the Numbers

    How to fix a QuickBooks CSV amount column error: currency symbols, commas, brackets for negatives and blank cells that make the upload reject rows.

    Published October 17, 2026CSVamountsQuickBooks Online

  20. QBO File Not Uploading to QuickBooks Online?

    QBO file not uploading to QuickBooks Online? Check the file extension, a bank ID QuickBooks doesn't know, an account type mismatch and broken tags.

    Published October 17, 2026QBO fileQuickBooks Onlinefile upload

  21. QBO File Account Type Mismatch: Card vs Bank

    Why a QBO file account type mismatch stops an import when a card file meets a bank account, or the reverse, and how to fix the file or pick the account.

    Published October 17, 2026QBO filecredit cardsaccount types

  22. No Transactions Found in File: QuickBooks Online Fix

    QuickBooks Online says no transactions found in the file? Check the header row, date range, file encoding and empty amount column, then upload again.

    Published October 17, 2026CSVQuickBooks Onlinefile upload

  23. No New Transactions in Web Connect File? Here's Why

    Why QuickBooks Desktop says there are no new transactions in a Web Connect file: transaction IDs it already has, a wrong date range or an empty export.

    Published October 17, 2026Web ConnectQuickBooks Desktopduplicate check

  24. Journal Entry Import Error in QuickBooks Online

    Journal entry import error in QuickBooks Online? Check that debits equal credits, every account exists, journal numbers group lines and dates are valid.

    Published October 17, 2026journal entriescsvquickbooks online

  25. IIF Import Error in QuickBooks Desktop: Read the Report

    How to read an IIF import error in QuickBooks Desktop: the error report, the header rows and account names that cause most failures and how to fix them.

    Published October 17, 2026IIFQuickBooks Desktoperror report

  26. Credit Card Upload Error in QuickBooks Online

    Credit card upload error in QuickBooks Online? Check the card account type, sign of charges, file format and the date range against what is already there.

    Published October 17, 2026credit cardsbank uploadquickbooks online

  27. Converted QBO File Rejected by QuickBooks? Check This

    Why a converted QBO file is rejected by QuickBooks: bank ID, account type, date and amount fields, and how to test a converted file before you import.

    Published October 17, 2026qbo filesconversionweb connect

  28. Bank Upload Stuck in QuickBooks Online? Try This

    What to do when a bank upload is stuck in QuickBooks Online: browser and file size checks, a cleared cache and splitting the upload into smaller files.

    Published October 17, 2026QuickBooks Onlinebank uploadbrowserfile size